For Library Staff

In this installment of the "Did You Know?" series from WPLC, we want to spotlight some information that library staff might be able to use with patrons who have questions related to long wait times, especially in Wisconsin's Digital Library/Libby. 

“Why is the wait time so long for the book I want to read?”  

“Why are books #1-5 in this series available, but #6-10 are missing?” 

“Why can’t the library just buy ebooks from Amazon like I can?” 

Happy November, Wisconsin libraries! This month, we asked our OverDrive Team to submit a guest feature to introduce themselves, highlight some common questions from around the state, and provide additional information about new tools coming soon.

Meet Your OverDrive Team

A common hurdle for many digital library users – and the library staff working to assist them – is managing the Libby app on various devices, including e-readers such as Kindles. Today, we spotlight resources for library staff and patrons to help with some e-reader basics and Wisconsin’s Digital Library.

Staff Resources